Sunday, December 31, 2006
today is my last day at all stars...
it was a crazy crazy day~!
the thing is i duno y im so freaking unlucky i always always get problematic guests
never mind cux im used to it but then today every single guests i serve definitely has a prob... if not serious it would be a small prob
thr was this lady who was so mean to me tt even the lady standing by the neighbouring counter turned over to look at her and den look at me... she knew tt i was on the verge of crying liao lo... but then luckily i fought my tears and continued to handle the situation... the irritant then took down my name and she was going on and on like for forever...
the thing is at all stars i become very irritable i oso duno y
mayb cux the thing is we have to be very firm and we have to learn to say no to guests and tt's when we really kena all the scolding and shouting big time
i was with this guests who had 3 rooms under their reservation and their TA booked everything wrongly
i was with the ops for 40mins on the phone and the ops lady kept putting me on hold
aft 40mins she was so frustrated tt she said she did not want to keep going back and forth thru the phone tt she directly connected me to the wholesaler itself and let me tok 2 them... then she hung up the phone... then the wholesaler aft making me print and fax everything to them was horrified tt i was not the ops and was shocked to know tt my ops actually left me to die alone... can u believe it?!?!?!
all stars is like shit!!!!! but then thr was this guy drew who was very nice...
he was helping me to rectify my prob...
i accidentally took pmt for a visa card to be in a cash basis
so my bank aka register would den be less USD1379.84... luckily he saw the prob and then took me to find the manager and settle everything for me
i really am very thankful
anyways... since it's my last day at all stars means it calls for a celebration!!!
im so so so happy! so happy tt this happiness is hard to even contain...
im so happy tt im going back home tmr!!!! yeahs~!!!!!!!!!!!
it's something which im looking fwd since like 3 weeks ago
cannot believe i can miss it so much... thou i gotta give up my early morning shifts which i absolutely love cux i get to accomplish more stuff
i get more time alone oso which is quite good considering the situation and stage im in now to think thru some things...but then never mind
i will find a way somehow
``Your name ; 11:29 AM